Privacy Policy

Hems Jewelery complies with and requires compliance with the following privacy and security policies in order to offer its customers a safer virtual shopping environment.

Your e-mail address will not be disclosed or used by any party for any reason, and will be used for new product, campaign promotions and information about www.hemsjewellery.com from time to time.

The personal information you provide to us will not be shared with other customers, individuals or legal entities without your consent.

Your credit card information is not stored in any way and you will never be asked for your credit card information. This information will only be used to obtain payment approval from the bank during the purchasing process. Your credit card information will be transmitted to the relevant banks via bilateral connections under high security conditions.

Hems Jewelery undertakes to fully comply with the provisions of the "Law on the Protection of the Consumer" numbered 6502.

Security Policy:

All stages of the purchasing process are secured at www.hemsjewellery.com.

All pages of our site are protected by valid security certificates. The fact that the phrase written in front of our website's address is written as "https://" instead of "http://" indicates that the data transfer protocol is secure. In addition, when you click on the lock sign on the left side of your address bar, you can examine the security and certificate status of the site.

The security in the process of transferring your credit card information to the bank is realized with the maximum security offered by the bank. The credit card transaction page transfers the card information directly to the bank's POS system, not by e-mail or similar methods. As a result of the instant transaction, it is not possible for us to access your card information, even by us.

INFORMATION ON THE PROTECTION OF PERSONAL DATA

Dear Customer, any information that helps to identify a person is personal data. Your personal data is used by HEMS JEWELLERY KIYMETLİ TAŞLAR SANAYİ TİC. LTD. STI. It is collected and processed by the Company in the capacity of "Data Controller" within the scope of the Law on the Protection of Personal Data No. 6698. Because; We would like to inform you about the collection, processing, transfer of your personal data and your rights in this regard.

Collection of Personal Data

Your personal data may be collected by our Company or real or legal persons processing data on behalf of our Company, verbally, in writing or electronically, but not limited to the ones listed, in the following ways:

Membership form, contract, contact form, e-mail etc. documents
Social media networks, search engines that allow you to access our websites
Online shopping applications, cookies used to recognize you
Third parties that process data on behalf of our company or support our company
Our employees, digital marketing, call center and customer service channels,
Other sales network

Processing of Personal Data

Your personal data to be collected through the channels listed above, including sensitive personal data, may be recorded, stored, changed, updated in whole or in part, in accordance with the legislation, and may be retained for the period required for the purpose for which they are processed or stipulated in the relevant law.

Transfer / Sharing of Personal Data

Your personal data, within the above-mentioned purposes, in accordance with KVKK and relevant legislation;

With our business partners,
With regulatory and supervisory institutions, judicial or official authorities, which are required to provide information as per the legislation,
Due to the information technologies we use, servers in the country or abroad and people and institutions that provide server support,
It can be shared with companies that process data on behalf of our company and provide support in the field of customer satisfaction and profiling, sales and marketing.
Your Rights as a Personal Data Owner

As a personal data owner;

To learn whether your personal data is processed, the purpose of processing and whether it is used in accordance with its purpose,
Requesting correction, deletion or destruction of your personal data in case of incomplete or incorrect processing and notification of the situation to the third parties to whom the personal data has been transferred,
Learning the people in Turkey and abroad to whom your personal data is transferred,
Requesting the deletion or destruction of your personal data within the terms of the KVKK No. 6698,
Objecting to this result if a result arises against you in case the processed data is analyzed exclusively through automated systems,
In the event that personal data is processed unlawfully and you suffer damage for this reason, you have the right to demand the compensation of the damage.
Your request regarding your above-mentioned rights;

a) Our company's ALEMDAR MAH.DİVANYOLU CAD. By sending it to DIVAN BAZAAR BLOK NO: 50/102 FATİH,

b) By signing with the “secure electronic signature” defined in the Electronic Signature Law No. 5070 and sending it to the e-mail address of our Company written below

you can send

We would like to emphasize that if you request the deletion, destruction or anonymization of your Personal Data, you will exit our membership system and within this scope, you will not be able to benefit from the advantages provided by our membership system as of the relevant date.

Data Controller: HEMS JEWELLERY KIYMETLI TAŞLAR SANAYİ TİC. LTD. STI.

MERSIS No: 0461-1032-4750-0001

Address: ALEMDAR MAH.DIVANYOLU CAD. DIVAN BAZAAR BLOCK NO:50/102 FATIH

Email: info@hemsjewellery.com

Phone: +90 539 668 82 45

In the event that a contract is concluded with you, your personal data other than those required for the establishment and performance of the contract will not be processed without your express consent after reading this text. We inform you that you have the right not to give explicit consent to the processing of your personal data other than your personal data required for the conclusion and performance of the contract, and that this express consent is not a prerequisite for the conclusion of a contract with you or the purchase of a product.